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Mainstream support for Microsoft Dynamics POS 2009 – Microsoft Dynamics RMS Support Blog – Microsoft Dynamics RMS – Microsoft Dynamics Community

Customers who are current on a service plan can continue to access the following benefits through CustomerSource:
  • Previously released upgrades, updates, service packs, fixes, and regulatory/tax updates
  • Self-help support through Knowledge Base articles and online content
  • Unlimited online training
Paid support (including Premier, Essential, Pay-Per Incident, and Microsoft Dynamics Advantage and Advantage Plus plans or any other paid support plan) will be available through the length of extended support. 
For more information related to Microsoft Support Lifecycle policies and associated product dates for all Microsoft products, see the Microsoft Support Lifecycle page.

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